WWAKE SHIPPING


PROCESSING TIMES

We know your time is precious. Here at WWAKE, we do our best to get your jewelry out to ship as soon as possible. Here is a breakdown of what you need to know:

Ready-to-ship:

This category is for in-stock items. Please allow 48 hours after purchase for your order to be processed and handed to our shipping partner.

Special Order:

This category is for items that need to be manufactured especially for you by our artisan jewelers. The lead time for these styles is 5-6 weeks. Our team will reach out with an estimated due date for your piece(s).

If your order contains items that are in-stock and items that are specially made for you, they will ship together when all items are ready!

PROCESSING TIMES

We know your time is precious. Here at WWAKE, we do our best to get your jewelry out to ship as soon as possible. Here is a breakdown of what you need to know:

Ready-to-ship:

This category is for in-stock items. Please allow 48 hours after purchase for your order to be processed and handed to our shipping partner.

Special Order:

This category is for items that need to be manufactured especially for you by our artisan jewelers. The lead time for these styles is 5-6 weeks. Our team will reach out with an estimated due date for your piece(s).

If your order contains items that are in stock and items that are specially made for you, they will ship together when all items are ready!

DOMESTIC SHIPPING

Orders are processed Monday through Friday. You will receive tracking information when your order has been dispatched from our shipping carrier.

Domestic (Continental US):

  • UPS Ground for $11 - 3 to 7 business days in transit
  • UPS 2nd day air for $25 - 48 hours in transit (free for orders over $850)

A signature is automatically required for orders over $500.

If you wish to request a signature for an order under $500, please leave a note in the Special Note box at checkout.

DOMESTIC SHIPPING

Orders are processed Monday through Friday. You will receive tracking information when your order has been dispatched from our shipping carrier.

Domestic (Continental US):

  • UPS Ground for $11 - 3 to 7 business days in transit
  • UPS 2nd day air for $25 - 48 hours in transit (free for orders over $850)

A signature is automatically required for orders over $500.

If you wish to request a signature for an order under $500, please leave a note in the Special Note box at checkout.

INTERNATIONAL SHIPPING

International Shipping

  • UPS Worldwide Saver for $48 - 3 to 7 business days in transit
  • You can request another carrier like FedEx or DHL by sending us a request via customerservice@wwake.com
  • Customs - Duties and taxes:

Duties are fees imposed by customs authorities on imported merchandise. The fees are based on the value and weight of the international shipment and are established by the local authorities.

    • WWAKE does NOT charge taxes for international orders. You will be liable to pay local taxes and duties upon receipt of your order, for which WWAKE cannot accept liability.
    • Please note that your local customs agency may hold your order until duties, taxes, and fees are paid, resulting in a delay in delivery.
    • The refusal of payment of such fees causes a complete cancellation of the order.
    • Transportation and customs clearance costs associated with a cancellation will be deducted from the amount refunded to you.
    • Bridal rings, Custom rings, One-of-a-kind rings, and items over $2,500 are meticulously packed with the highest level of care, employing a double-boxing method for added insurance. Our shipping boxes are unmarked and discreet in appearance.

A signature is automatically required for orders over $500.

If you wish to request a signature for an order under $500, please leave a note in the Special Note box at checkout.

SALE & HOLIDAY SHIPPING

Due to the high number of orders during our annual sales, processing times are longer than normal.

Ready-to-ship:

This category is for in-stock items. During sales and the holiday season, please allow 7 business days after purchase for your order to be processed and handed to our shipping partner.

Special Order:

This category is for items that need to be manufactured especially for you by our artisan jewelers. During sales and the holiday season, the lead time for these styles is 6-8 weeks. Our team will reach out with an estimated due date for your piece(s).

If your order contains items that are in-stock and items that are specially made for you, they will ship together when all items are ready!

INTERNATIONAL SHIPPING

International Shipping

  • UPS Worldwide Saver for $48 - 3 to 7 business days in transit
  • You can request another carrier like FedEx or DHL by sending us a request via customerservice@wwake.com
  • Customs - Duties and taxes:

Duties are fees imposed by customs authorities on imported merchandise. The fees are based on the value and weight of the international shipment and are established by the local authorities.

    • WWAKE does NOT charge taxes for international orders. You will be liable to pay local taxes and duties upon receipt of your order, for which WWAKE cannot accept liability.
    • Please note that your local customs agency may hold your order until duties, taxes, and fees are paid, resulting in a delay in delivery.
    • The refusal of payment of such fees causes a complete cancellation of the order.
    • Transportation and customs clearance costs associated with a cancellation will be deducted from the amount refunded to you.
    • Bridal rings, Custom rings, One-of-a-kind rings, and items over $2,500 are meticulously packed with the highest level of care, employing a double-boxing method for added insurance. Our shipping boxes are unmarked and discreet in appearance.

A signature is automatically required for orders over $500.

If you wish to request a signature for an order under $500, please leave a note in the Special Note box at checkout.

SALE & HOLIDAY SHIPPING

Due to the high number of orders during our annual sales, processing times are longer than normal.

Ready-to-ship:

This category is for in-stock items. During sales and the holiday season, please allow 7 business days after purchase for your order to be processed and handed to our shipping partner.

Special Order:

This category is for items that need to be manufactured especially for you by our artisan jewelers. During sales and the holiday season, the lead time for these styles is 6-8 weeks. Our team will reach out with an estimated due date for your piece(s).

If your order contains items that are in stock and items that are specially made for you, they will ship together when all items are ready!

PICK-UP AT OUR BROOKLYN STUDIO

Orders with in-stock items will be processed in 5 business days. Once your item is ready to be picked up, you will receive an email with our address and hours of operation.

For Special Order items, the lead time is 5 to 6 weeks. Once your item is ready to be picked up, you will receive an email with our address and hours of operation.

PICK-UP AT OUR BROOKLYN STUDIO

Orders with in-stock items will be processed in 5 business days. Once your item is ready to be picked up, you will receive an email with our address and hours of operation.

For Special Order items, the lead time is 5 to 6 weeks. Once your item is ready to be picked up, you will receive an email with our address and hours of operation.

TRACKING SHIPMENT

Orders are processed Monday through Friday. When your order is ready to ship, it will be received by our shipping carrier. You will receive tracking information when your order has been dispatched from our shipping carrier.

TRACKING SHIPMENT

Orders are processed Monday through Friday. When your order is ready to ship, it will be received by our shipping carrier. You will receive tracking information when your order has been dispatched from our shipping carrier.

WWAKE'S RESPONSIBILITY

  • At WWAKE, we are happy to assist you and file claims, but we are not responsible for loss or theft during transit or after successful delivery.
  • Import duties and taxes are not included in the product's prices or shipping and handling costs. These charges are the buyer’s responsibility, as we only charge your order's transportation fee. You may check with your country’s customs office to determine if there will be additional costs.
  • We offer to ship to PO boxes and Military bases using USPS Ground Advantage for $11 - 5 business days in transit.

WWAKE'S RESPONSIBILITY

  • At WWAKE, we are happy to assist you and file claims, but we are not responsible for loss or theft during transit or after successful delivery.
  • Import duties and taxes are not included in the product's prices or shipping and handling costs. These charges are the buyer’s responsibility, as we only charge your order's transportation fee. You may check with your country’s customs office to determine if there will be additional costs.
  • We offer to ship to PO boxes and Military bases using USPS Ground Advantage for $11 - 5 business days in transit.